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Receptionist

by Executive Solutions  |  03.07.19 | 14:13

Our client located in the NW of Calgary (Calgary Transit accessible) is in search of a Receptionist to join their team immediately.  Reporting to the Senior Manager of Facilities, the Receptionist will be responsible for the provision of client facing services.  Working within budget and client service level objectives, this position will ensure the successful operation of the front desk and assist in the coordination and administration of the facility management and building services to ensure smooth day-to-day operations.

Key Accountabilities

  • Serve as an ambassador of our clients vision and mission;
  • Welcome, anticipate and direct all clients, and guests, and coordinate signing in/out process;
  • Respond to and redirect all telephone or electronic queries in an appropriate fashion;
  • Maintain tenant, client and departmental directory;
  • Maintain shared meeting room calendar and database permissions;
  • Perform all front end opening and closing tasks;
  • Maintain mailbox, facility use and parking database maintenance;
  • Prepare facility and building services memo’s, reports and event announcements;
  • Coordinate catering set up and take down;
  • Ensure shared stationery supplies inventory and equipment is maintained according to client needs;
  • Ensure shared kitchen supplies inventory and equipment is maintained according to client needs;
  • Coordinate facilities event set up;
  • Coordinate meeting room preparedness for internal executive and management meetings;
  • Assist in the coordination of tenancy move in and departure;
  • Maintain inventory of facility owned furniture;
  • Assist in the maintenance of the facility’s fire warden and CPR trained occupants;
  • Assist with the development of building services standard operating procedures;
  • Assist with the annual review of facility and building services manuals;
  • Assist in the creation of monthly billings for membership tenancy, facility use and parking;
  • Coordinate workstation and/or office preparations for new hire onboarding;
  • Special Projects as required.

Personal Characteristics

  • Able to work autonomously, demonstrating professionalism and maturity;
  • Excellent time management skills, able to manage multiple priorities;
  • Able to manage confidential information with tact and discretion;
  • Strong attention to detail and problem solving skills;
  • Demonstrates flexibility and dynamism.

Required Skills/Qualifications

  • 3 years of office management and /or facilities administration experience;
  • Excellent written and verbal communication skills (English);
  • The poise to deal calmly and professionally to defuse emotionally charged situations;
  • Advanced MS word, Excel and Outlook skills;
  • Able to lift 25 pounds

If this sounds like the perfect position for you, and you meet all of the required skills/qualifications, send your resume to: resume@executivesolutions.ca

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